Book your appointment after confirmation of your pre-departure requirements with the relevant authorities and flight departure date and time. Travellers are responsible for checking the testing window requirements of their destination country and if the clinic can meet the required timeline.  

For ease of reference, you should be present at our clinic for your Pre-Departure COVID-19 RT-PCR Swab Test at least 48 to 72 hours prior to flight (whichever is the applicable requirements set out by your destination country) 

 

Please call our clinic at 69707090 to make an appointment.  After successful booking of your COVID-19 tests, please email the following information at info@nichii-icl.com.sg: 

1. Full name as in passport 

2. Date of birth 

3. Passport number for travellers 

4. NRIC /FIN number for Singapore citizens, permanent residents, and long-term pass holders

5. Mobile contact 

6. E-ticket of the flight or document which indicate the flight departure date and time. 

 

Please bring the following documents for your PCR swab test: 

• Identity card for Singapore citizens, permanent residents, and long-term pass holders only, and passport (for all travellers)  

• Softcopy booking reference showing your departure flight timing  

 

Please contact us immediately if there is a change in your flight schedule. Please note that the Pre-Departure COVID-19 RT-PCR Swab Test shall be conducted no less than 48 hours before the revised flight timing. Upon arrival at our clinic, you will need to show: 

• Details of the original flight 

• Details of the revised flight timing 

 

3) Notification of your test results 

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Get your results memo with Digital HealthCerts via email from support@trybe.id within 18-24 hours (3-6 hours for Express PCR Tests). 

All successfully authenticated digital result certificates will be converted into a QR code which can be used during boarding and immigration clearance overseas. 

You are advised to print this for easy reference during your travel. 

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4) Delays in Pre-Departure COVID-19 RT-PCR Swab Tests results conveyance 

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Nichii International Clinic works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays occur in the transport and processing of specimen as well as in conveyance of results, which can lead to an event where the flight is missed or postponed. 

COVID-19 PCR Swab Test results may return as inconclusive. In that event, a repeat test may be conducted. 

In the event when the flight is missed or delayed, Nichii International Clinic and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services. 

The terms and conditions of our COVID-19 RT-PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test. 

 

5) If the COVID-19 RT-PCR Swab Test result is positive 

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In the event that the COVID-19 RT-PCR Swab Test result is positive, we will not be able to issue a memo for fitness to travel. We will contact you to make arrangements for subsequent care and management according to the latest protocol of Ministry of Health. 

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6) Additional memos 

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Nichii International Clinic will provide the standardised Pre-Departure COVID-19 RT-PCR Swab Test results in notarized digital HealthCerts as guided by the Ministry of Health (MOH). We do not routinely raise additional memos pertaining to pre-departure swab tests. 

If you should need additional memos, kindly raise them to our staff prior to the Pre-Departure COVID-19 RT-PCR Swab Test. Additional memos are subject to the nature of the request and/or additional charges of $10.